A Local Agency Built Around Real Relationships

Brittany's Story

Brittany Taylor started caregiving in 2017, not as a career move, but out of necessity. Her grandmother moved in with her family and needed total care: she was blind, living with dementia, diabetes, neuropathy, fibromyalgia, and had a history of stroke and heart attack. With very little family support and no caregiving background, Brittany figured it out. That experience became the foundation for everything Forever Home is today.

To deepen her understanding, Brittany began working night shifts at a memory care and assisted living facility in Fort Mill while simultaneously caring for her grandmother at home. She earned her CNA from York Technical College in 2022. The more she worked alongside other families navigating the same challenges hers had, the more she recognized a consistent pattern: families needed someone who could see the full picture, not just the care tasks.

That insight led her to start Forever Home Caregiver Services. She is not a franchise owner. She did not buy into a system. She built this agency in 2023 because she knew what families actually needed, and she wanted to be the person who showed up for them the way she wished someone had shown up for hers.

"My best position is that I have multiple perspectives on caregiving, from the family side and the caregiver side. It makes me good at being able to work with and advocate for both."

—Brittany Taylor, Owner & Founder

How We Hire and Train Caregivers

Every caregiver at Forever Home goes through a selective process before their first shift. That is not a formality. It is how we protect the families who trust us with someone they love.

Screening

• South Carolina SLED background check on every caregiver
• 5-panel drug screening before hire
• Random drug screening conducted annually
• Proof of insurance and driving record on file for all caregivers who provide transportation

Annual Training

Brittany personally trains every caregiver on 10 required courses at hire and again each year. These are not online checkboxes. They are the foundation of how care is delivered in this agency.

The 10 required courses are:

• Activities for Older Adults with Dementia
• Patient Rights
• Responding to and Reporting Elder Abuse
• Observation, Reporting, and Documentation
• Infection Control Techniques

You're Working With Brittany, Not a Call Center

When you call Forever Home, Brittany answers. When a care plan is put together for your family, she is the one putting it together. She meets every prospective client personally, pays attention to what the family says and what they do not say, and takes time to understand the full picture before a caregiver ever walks through the door.

She also serves as a mediator when families do not agree. Not every family is aligned when care begins. Brittany has navigated situations where siblings had different opinions, where clients were resistant, where the path forward was not obvious. She approaches those situations with patience, without taking sides, and with the goal of finding what actually works for everyone involved.

That level of involvement does not go away after intake. It is how this agency operates.

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